Privacy Policy
Forrest
Estate Olive Grove is committed to protecting your
privacy online.
What information is collected from you?
In order to better provide you with numerous
products and services, Forrest Estate Olive Grove
and/or Forrest Estate Wine Cellar collect two types of information about its
visitors: Personally Identifiable Information and
Non-Personally Identifiable Information. Our primary
goal in collecting information from you is to
provide you with a smooth, efficient, and customized
experience while using our site.
Non-Personally Identifiable Information
This refers to information that does not by itself
identify a specific individual. We gather certain
information about you based upon where you shop on
our site. This information is compiled and analysed
on both a personal and an aggregated basis. This
information may include the web site's Uniform
Resource Locator ("URL") that you just came from,
which URL you next go to, what browser you are
using, and your Internet Protocol ("IP") address. A
URL is the global address of documents and other
resources on the World Wide Web. An IP address is an
identifier for a computer or device on a
Transmission Control Protocol/Internet Protocol
("TCP/IP") network, such as the World Wide Web.
Networks like the web use the TCP/IP protocol to
route information based on the IP address of the
destination. In other words, an IP address is a
number that is automatically assigned to your
computer whenever you are surfing the web, allowing
web servers to locate and identify your computer.
Computers require IP addresses in order for users to
communicate on the Internet, browse and shop.
Shopping
We collect IP addresses for the purposes of system
administration, to gather broad demographic
information, to enable ads to be served on our site,
to report Non-Personally Identifiable Information to
our advertisers, and to monitor the level of
activity on our site. We collect information from
visitors to our site regarding the URLs they came
from, their IP addresses, domain types (e.g., .com
or .org), the browser type used to come to the site,
the country, state and telephone area code where
their servers are located, the pages of our site
that visitors viewed during their visit, and any
search terms entered on our site.
Ordering
When you order from us, we collect personally
identifiable information from you. If you order one
of our products or services, we will collect and
maintain your name, e-mail address, billing address,
shipping address, telephone number, product
selections, credit card or other payment
information, order number, referring URL, IP address
and a password. We collect this, and other
information, as disclosed in this Policy, in order
to fill your order, to communicate with you about
your order and to send you promotional materials.
Before confirming your order, you will have the
opportunity to review the product order form and
make changes and additions to the information it
contains and these changes will be automatically
kept for future use.
Contact Information and Third Party Data
If you contact Forrest Estate Olive Grove and/or
Forrest Estate Wine Cellar by
telephone, e-mail or letter, we may keep a record of
your correspondence or comments. If you report a
problem with our site, we may collect such
information in a file specific to you. If you
contact us by telephone, we may ask for your name
and e-mail address in order to send you a reply.
Supply
The information collected by Forrest Estate Olive
Grove and/or Forrest Estate Wine Cellar is used only for the limited purposes of
processing orders, keeping you informed about your
order status, for statistical purposes, for
improving our site and its performance, to serve
ads, and to notify you of products or special offers
that may be of interest to you. We will disclose
your Personally Identifiable Information to third
parties to charge your credit card, fill your order,
deliver your order, and provide customer service.
For example, we must release your credit card
information to the card-issuing bank to confirm
payment; and release your address and telephone
information to the delivery service to deliver
products that you ordered.
Other Parties
We may release account information when we believe
that such release is reasonably necessary to enforce
or apply our Terms and Conditions or to protect the
rights, property, and safety of Forrest Estate Olive
Grove and/or Forrest Estate Wine Cellar, our users, or others. If customers do not pay
us for products ordered, we may submit their account
information to a third party collection agency.
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